FlyerTalk Forums - View Single Post - Please post your Royal Ambassador experiences (Archive Thread 2016)
Old Jun 20, 2016, 4:40 am
  #154  
Unterwegs
 
Join Date: Sep 2000
Location: Stuck on this planet - mainly in STR and LAX
Posts: 5,019
IC Phnom Penh, Cambodia

IC Phnom Penh, Cambodia

What is your IHG Rewards Club status?
Spire Royal Ambassador

Were you (or for multi-stayers are you generally) happy with the hotel/stay?
Yes, but....

Which room did you book and which upgrade did you receive?
Booked Cheapest room. got a suite on club floor with club access

How are the rooms?
A bit dated. Chair at the workdesk was really bad (too low, not ergonomic). Lights were bad (basically almost impossible to read in bed with the dim bedside light). The rooms could use a refresh

How is the Club Lounge?
Small, but nice. Limited selection (not much space for the presentation of food/drinks). Very friendly and helpful staff. Food quality was ok, but inferior compared to other Asian ICs.

What was your welcome gift?
Some local jar

How was the mini-bar?
Limited selection.

Did you receive fruit in the room?
Yes, small basked on first day

What was good and what was bad?
GOOD
++ Nice Upgrade, good recognition
++ Great concierge
++ Breakfast in the chinese restaurant (had a choice between club - did not try after looking at the small selection, main restaurant and chinese restaurant)


BAD
-- Breakfast at the main restaurant inferior to other ICs (both quality and selection)
-- The place is around 20 years old and it shows.

Value for $ or Rewards Club Points?
As an RA with the recognition: good, otherwise poor

Would you return?
Yes.
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