Old Jun 14, 16, 4:02 pm
Join Date: Mar 2014
Location: San Francisco
Programs: IB+ Oro, HHonors Diamond, Hertz PC, National EE, Alaska MVP Gold
Posts: 1,241
Quick resolution: The hotel has called me back saying that they have removed the charge. Their explanation: "It was something new [Hilton] started, so we just weren't sure whether we needed to charge you or not".

I agree with RogerD408 that my previous adv purchases had been charged by the property, so it seems like there actually was some change in how they process it (or there was something different for this particular rate) and the property made a mistake.
Yllanes is offline