Originally Posted by
SanDiego1K
I always get it, too. In my case, I know why. I have very faint fingerprints. When I renewed my Global Entry, the agent tried multiple times to get strong fingerprints with no success. I was approved but he told me I would always get an X on using the kiosks.
Wow...that never would have occurred to me. Unfortunately, everything is fingerprint-based here (banking, health care, etc.) so I'm pretty sure mine are alright. Glad I'm not alone in the "X" line, though!