Closing your Account

We are changing our policy for refunding Annual Membership fees for voluntary account
cancellations taking place on or after September 1, 2016.
If an Annual Membership fee applies to your Account, we will refund this fee if you notify
us that you are voluntarily closing your Account within 30 days of the Closing Date of the
billing statement on which that fee appears. For cancellations after this 30 day period, the
Annual Membership fee is non-refundable.
For example, if your Annual Fee is charged on a billing statement on which the Closing
Date is April 2, you have until May 2 to voluntarily cancel your Account and receive a full
refund.
Please note that any Annual Membership fees for additional cards may appear on a
different billing statement than the Annual Membership fee for the Basic Card Member's
Account. This means that additional card fees may not be refunded if you cancel your
Account.