Why would people reach out to B6, if they're looking to have their miles credited to SQ? Aren't missing mileage requests always submitted to the FF program (here: SQ KF), rather than the service provider (B6)?
In any event, I submitted the retroactive mileage claim form to SQ for a recent B6 flight, including scans of boarding pass and booking confirmation. The request was denied within roughly a week of submitting the claim: "your ticketed name was not found on the flight". There are no apparent name glitches in this case, unless their request to B6 was submitted with typos. SQ KF is encouraging me to re-submit my claim with additional or correct information, but there's nothing to add here. Anyone run into this issue?