FlyerTalk Forums - View Single Post - Citi retention offer reports (All cards) [2016-2017]
Old Jun 1, 2016, 11:53 am
  #363  
tronsom
 
Join Date: Feb 2016
Posts: 84
Originally Posted by changger1
The AF on my Prestige card posted and I called to ask for a retention offer. I said, “I’m thinking about closing the card”. The rep didn’t even send me to the retention department. The options were closing the account, downgrading the account or 5K TYP to keep the card. I took the points.

Last year I got the 4 additional TYP for gas, grocery, and drug store purchases up to 50,000 TYP.
Ask nicely for retention dept. Worked for me on 4 cards.
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