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Thread: LX (Swiss) Phantom Award Space
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Old May 28, 2016, 10:58 pm
  #5  
Kacee
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Originally Posted by J.Edward
My conclusion is LX revenue inventory integration with UA is not seamless (think people already knew this) but AWARDS which ARE suppose to be seamless can fail - or said another way - phantom LX award on united.com is an issue. Caveat emptor.

Going forward I think the best practice (?) is to verify LX I via another channel besides united.com prior to booking via the website and same-day follow up with UA if the e-ticket does not cut within an hour or so.
You might also check tomorrow. It's not uncommon for the phantom LH inventory to be an indicator of award space that is about to open (but is not yet bookable).
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