Originally Posted by
DiamondInTheRough
Unbelievable!!!!!! I am sitting at the gate. All day long I was 1 out of 1 for C+ seat with 12 or 11 C+ available. However, as soon as GAs started working the flight, they assigned all C+ seats to passengers with no seat assignments (i.e. no status passengers who did not pay for the seats).
When I asked why I was not upgraded, I was told it is because they had to use the seats for other people.
Should I complain to Delta CS?
I am steaming a little bit inside, I did not cause a scene though. I just said OK, and left.
Yeah, I'd be pretty pissed too... Shoot DL a note, press for details on what happened.
If they're going to do this whole "upgrade" thing, they have to respect it or it all falls apart even worse than it is today.