Can anyone give any advice on how to reach a real person at the TopBonus call center, in my case to modify a ticket? The money I've wasted on it so far is going to end up approaching the cost of a new ticket in the cheapest tariff! The way I've been going through the call center so far s 1 - 1 - 3. Previously I went through it 1 - 2, but that led me to the airberlin call center for normal, paid flights.
EDIT While I was writing this somebody actually picked up the phone and the change was completed in 5 minutes!
Last edited by Concerto; May 27, 2016 at 2:16 am
Reason: updated info