FlyerTalk Forums - View Single Post - ARCHIVE: 2016 Sticker" / 500-mile & EXP "UDU" Complimentary Upgrade Policy / FAQ
Old May 15, 2016, 7:04 am
  #292  
aaflyer757
 
Join Date: Apr 2007
Location: Charlotte NC
Programs: AAdvantage Platinum,Marriott Gold, Starwood Gold, United Gold IHG Spire Ambassador, HHonors Diamond
Posts: 193
Deducted wrong amount of 500 mile upgrades?

Not that I am complaining, as the error seems to be in my favor, but it appears that I was deducted the wrong amount of 500 mile upgrades on my last trip.

3 weeks ago I traveled to CUR via the following route.

PIT to DCA (complimentary upgrade confirmed)
DCA to MIA (upgrade confirmed should have deducted (2) 500 Mile upgrades)
MIA to CUR (upgrade confirmed should have deducted (3) 500 mile upgrades)

I should have had (5) 500 mile upgrades deducted from my account. I started the trip with (12) 500 mile upgrades and now I have 11, meaning that only (1) 500 mile upgrade was deducted.

Just curious on why this was..Any thoughts?

Side note: Mrs. AAFlyer757 is also gold and she had (5) deducted from her account.
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