Old May 8, 16, 8:08 am
  #276  
JDiver
Moderator: American AAdvantage, TAP, Mexico, Technical Support and Feedback, and The Suggestion Box
 
Join Date: May 2000
Location: NorCal - SMF area
Programs: AA LT Plat; HH LT Diamond, Maître-plongeur des Muccis
Posts: 62,789
Originally Posted by ralphs View Post
I'm confused about the interpretation posted in the thread wiki:

If I booked a flight and requested upgrades as Gold, and I'm now Platinum, will my upgrade list position be automatically bumped up to Platinum?

I called AAdvantage support just now and the CSR told me that my upgrade list position will automatically take into account my new Platinum status, despite the fact that I previously booked/requested as Gold. She told me I would not need to do anything.
Originally Posted by aktchi View Post
Just call and request them to "refresh" the reservation so it reflects your current status.
Newly earned status not carrying through to previously booked itineraries is a well known problem. aktchi's solution is easiest and best; your request date is preserved, your status is updated. Occam's razor and all that.
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