Join Date: Aug 2005
Location: NRT/HND, IWK, SAT, BWI, NAP, OKA, AUS, DEN, COS and PUB
Programs: UA 1K.. 1MM
Posts: 994
I also traveled through DEN the other day. Here's how how I interpreted what I observed:
The far GS/GF line now opens to a section of 3 desks with computer displays facing agents. No kiosks for those (3?) stations at all. Checking in at them would require facetime with an agent.
The 1K/etc. Line immediately next to it has new kiosks in the same place the old kiosks were, however the "desk" type area around the kiosks is greatly reduced and feels much more open. They have another section that looks to be getting remodeled in the next premier tier down.
To me, it looks pretty nice. The one thing I did notice is that all the UA agents were helping people on the pax side of the lines and AirServ was running bag-tag and movement.