Old May 7, 16, 7:41 am
  #272  
RogerD408
FlyerTalk Evangelist
 
Join Date: Nov 2003
Location: South Florida
Programs: AA LTG (EXP), Hilton Silver (Dia), Marriott LTP (PP), SPG LTG (P) > MPG LTPP
Posts: 11,329
Originally Posted by ralphs View Post
I'm confused about the interpretation posted in the thread wiki:



If I booked a flight and requested upgrades as Gold, and I'm now Platinum, will my upgrade list position be automatically bumped up to Platinum?

I called AAdvantage support just now and the CSR told me that my upgrade list position will automatically take into account my new Platinum status, despite the fact that I previously booked/requested as Gold. She told me I would not need to do anything.
Yes, they do say that. Now in real life, it may be helpful to cancel and reapply the update request after making status to make sure everything is flagged properly in the system. Your request date should shift but your status will be higher. We hope they will fix this issue, but not sure how we can prove it.
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