FlyerTalk Forums - View Single Post - Citi retention offer reports (All cards) [2016-2017]
Old May 5, 2016, 5:49 pm
  #291  
greasypig
 
Join Date: Jan 2015
Posts: 45
My Premier hits 1-year in 2 weeks. I currently have the 10000 TYP with 3,000 spend offer. Was planning on using it soon to pre-pay some estimated taxes.

Question: should I call retention NOW before I do the offer, or do the offer first? My concern is if I downgrade/cancel, I would lose access to the points, and I don't have any high-value redemption options anytime soon.

If, for example, I decide to just downgrade to a DoubleCash, what happens to my TY points? I'm fine with a 1-1 redemption (as in cash back) if all else fails.
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