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Old May 4, 2016, 9:27 am
  #10  
tcook052
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Join Date: May 2002
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http://www.aircanada.com/en/travelin...ion/index.html

Airport:
Fort McMurray, Alberta (YMM)
Event:
Flights may be impacted due forest fires and evacuation of Fort McMurray.
Air Canada and Air Canada Express advise that flights to, from or connecting through the airport(s) listed may be delayed or cancelled due to the event described.

When:
All day, May 6, 2016
What to do:
Air Canada has revised its ticketing policy for customers booked on affected flights to facilitate changes to bookings. Those customers wishing to make alternate travel arrangements can do so without penalty, space permitting, using our online rebooking tool: check your alternate travel options currently available; re-book yourself and check in before arriving at the airport.

Prior to leaving for the airport, please check your Flight Status, or call Air Canada's automated flight information system at 1-888-422-7533.

Alternatively, you can contact Air Canada Reservations toll free in Canada and the U.S. at 888-247-2262; TTY: 1-800-361-8071 or Air Canada Reservations worldwide. Due to increased call centre volume, wait times may be longer than usual.

Air Canada Vacations Customers must contact Air Canada Vacations directly for rebooking or for travel alternatives at 1-800-296-3408.

Under certain circumstances you are entitled to complimentary accommodation; for example, in the event of an extended delay due to circumstances within the airline’s control or, for On My Way customers, for events outside the airline’s control. In the event of circumstances outside the airline’s control, such as weather, in line with other airlines in North America for travel within Canada and between Canada and the United States, complimentary accommodation is not usually available except in certain circumstances and, you may contact our hotel provider for discounted rates, subject to availability. Our airport and call centre agents are able to assist with that information.

More information on re-booking policies for anticipated flight delays and cancellations.

Air Canada is monitoring the situation closely and is working to get you on your way safely and as quickly as possible.

Thank you for your patience and understanding.
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