FlyerTalk Forums - View Single Post - New Boarding Process- has anyone noticed an improvement?
Old May 2, 2016, 3:52 pm
  #792  
littlefish
 
Join Date: Jan 2009
Location: London, Sth Africa or LAS
Programs: VS Silver, BA Blue - finally; but hotels.com Gold :)
Posts: 1,858
I can provide a datapoint of boarding order done properly last Friday at AMS. Gate D24 too, which is badly laid out. CE and Golds were invited to come forward. The one or two Silvers who weren't listening got asked to stand aside when their BPs checked.

A sea-change from the scrum at D24 the previous week ... following which I heard three separate requests, to the CC, for raising a formal complaint as people boarded.
littlefish is offline