FlyerTalk Forums - View Single Post - Citi cards closed, TYP confiscated, reasons not disclosed.
Old May 1, 2016, 2:27 am
  #1954  
johnnie198x
 
Join Date: Nov 2008
Programs: SPG Gold, Hilton Diamon, IHG Spire
Posts: 374
Originally Posted by deant
How did you find out that your card was closed "early March"? Since it has been almost 2 months since the card was closed, I suspect that you have no recourse. You say that it never showed online that the account was closed. Did you look at the CL or try to use the card in those 2 months? How do you know that there was not a grace period to redeem the TYP?
While doing recon for app, I was told I have problem with existing accounts, so I called in and was told the card was closed on 3/8. TYP rep told me there is no grace period and all points forfeited if the card is closed by the bank.
For 2 months, I logged in like 1-2 times, there was no small line of "Alert: this account is closed" I never paid attention to the available credit or the TYP balance.
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