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Old Apr 29, 2016, 1:12 pm
  #15  
emcampbe
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Join Date: Oct 2006
Location: SFO/SJC
Programs: UA Silver, Marriott Gold, Hilton Gold
Posts: 14,884
Originally Posted by bluedemon211
Really?!?! That is so counter to most posts on this Board by people who say DL is wonderful......unicorns and rainbows abound, while UA is the devil incarnate
Wide a few years ago was flying to SFO on UA with a connection in ORD. Flight was delayed at CVG and she was going to misconnect. I told her to ask for the DL non-stop, which was leaving in a little more than an hour. UA was unable to get them on the phone to get them to accept, so while the agent was on hold with them, wife walked up to the gate, where DL agent basically apparently told her to go away. There were seats available to purchase online - so DL apparently didn't care about taking on an extra pax they had room for. Wide ended up on a different Ua connection.
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