FlyerTalk Forums - View Single Post - New Boarding Process- has anyone noticed an improvement?
Old Apr 23, 2016, 2:13 pm
  #758  
rjn21
 
Join Date: Mar 2006
Location: UK
Programs: BA GGL, BA LTG/GFL, Honors Diamond, Accor Platinum, Bonvoy Silver
Posts: 718
For the first time in 22 domestic and European sectors that I have undertaken since the announced changes, boarding was done correctly (as I understand what the process is supposed to be) at LHR on a domestic.

First call was Domestic UK, Gold, OWE - please come forward to priority lane, everyone else remain seated. Queue was regularly policed, and non compliant passengers were declined at the boarding scan.

Next call, after all the above passengers were processed, was Silver, OWS and any remaining Domestic UK, Gold, OWE - please come forward, everyone else remain seated. Queue was regularly policed, and non compliant passengers were declined.

Third call, once all the above passengers were processed, was general boarding, OWR use the priority lane. Priority queue was policed, and non compliant passengers were declined and sent to general.

^

Prompt boarding and seating, bin space seemed fine, Good job. Compared with the mass charge of people usually, this was efficient, stress free, simple and quick.

Last edited by rjn21; Apr 24, 2016 at 4:42 am
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