My father was flying back from HKG today. He was flying HKG-DOH-CPH and then onto LHR with BA.
He has been flying for many years, and tends to watch a movie or two onboard. However, he really likes reading, so always takes a book with him.
While sitting in the BA Lounge at CPH, his phone beeped with an email. The email was from QR Support DK (Denmark). The email advised him that a book had been found at his seat, and enquired if it was his.
My father had indeed left the book onboard, but only because he was finished with it. In his own words, 'the staff are too damn efficient'!
I'm seriously impressed someone from QR got in touch so quickly (within 35mins of disembarking), and mighty surprised they reported the case.
A big thumbs up from me (via my father!).