Originally Posted by
Passion4Points
Completely agree with that. When we were there a few months ago, there were no towels set out on the chairs like their had been previously. There was no increased service. And, there were plenty of guests who did not have the "Makai" wrist band on. I honestly wondered how that was going to work when they first rolled it out. It really is a joke now.
When we were there a month ago, the Makai area did have towels on the chairs and lots of free space. Sounds pretty inconsistent...