Originally Posted by
souravsarkar59
It is understandable plats feel disheartened after being left out in targeted promotions like this.
I think the main disheartenment comes from members like me who've been left out of the promotion who have additional, incremental discretionary spend to put Starwood's way but haven't been identified as such by whatever targeting criteria SPGs CRM system is using. It almost feels like once you've reached, say, LTP status, they lose interest in you. Lose/lose.