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Help with cancellation policy
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Mar 24, 2016, 8:52 am
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Stranger
FlyerTalk Evangelist
Join Date: Jun 2003
Location: YYC
Posts: 23,803
If your itinerary says cancellation fee is $200 you definitely should contact Customer Solutions (on their web page) and request that this be fixed. Ditto about reimbursing vs. a credit.
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