Originally Posted by Houminer

ElAl phone agents are not very good, you won't be surprised they don't what seats are in business class.
All the flights to JFK and EWR are flat and not angled. They are still very bad.
The problem is if they change to a chartered aircraft, then you get really bad seats. It's hard to know in advance if you will get that, it depends on the situation with the dispute between Elal and the spoiled brat pilots.