Old Mar 13, 16, 6:16 pm
Join Date: Mar 2007
Programs: United Mileage Plus Premier
Posts: 710
Decided to be pro-active on this one and called the UA Premier line today to see what is going on. Lady I talked to had no clue but did offer to move us to another flight BUT not the code share AC non-stop.....She got snippy, I got fed up, she suggested I complain to the We Don't Care folks and blew me off. Talked to my wife about it and we decided the last thing we want to do is get stuck in middle coach seats for 6 hours so we had them switch us to a 6am to ORD with a 90 minute connect on to YVR all on UA metal. That is done, second lady I talked with was much more helpful and also had no idea why the seats were not yet released but F is booked full at 8 pax. Yes, these are changes we love, these are the changes that have us looking elsewhere now. Air NZ was great, hopefully AA/BA will be great going to Europe in Sept.....
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