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Thread: Why Vueling Flight canceled
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Old Mar 13, 2016, 4:06 am
  #23  
OxfordBlue
 
Join Date: Aug 2002
Location: Essex, UK
Programs: BA Executive Club, AZ, VS, AA, UA
Posts: 602
Originally Posted by 31570324
Finally Vueling accept to pay the 250€ compensation. Last step was that we submit a claim to apf.gv.at, which is the Agency for Passenger Rights from Ministry of Transport in Austria.

Before we did so I asked a friend who is a german lawyer to write a letter to Vueling, but Vueling also refused to pay after that. Very hard to get anything from them.
Glad you got there in the end! Did you use a claims company? Would be good to hear your experience of them if so.
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