Originally Posted by
skywardhunter
... Most pax don't make travel decisions based on the configuration of the business cabin.
Not so. In biz, cabin configuration is my #1 decision factor. From NY, where I fly long haul I generally make one connection somewhere, so usually have quite bit of airline choice. These days, airlines with 2-3-2 (apart from JAL's direct aisle access Skysuites) aren't even in the hunt group. For example, I fly EK JFK-MXP on the A380 with 1-2-1, but if they switched the route to a 777 with 2-3-2, I'd flip to Alitalia, with 1-2-1 in a heartbeat. With 2-3-2, even with an aisle seat, you have somebody climbing over you in the middle of the night to go to the lav.