FlyerTalk Forums - View Single Post - 1K agent fell asleep on phone last night

Mar 9, 2016, 9:21 am

#2

CrazyInteg

Join Date: Nov 2006

Location: Omaha

Posts: 1,674

TLDR; sorry.

If you feel the agent should be disciplined, then call back, ask for a supervisor, give them your info, the time you called, the agents name, and they can pull the recorded call.

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