Originally Posted by jimmicka

Check your UR points for the past statement. My statement closed 3/3, looks like my 10+10 died on 2/9... However, I noticed this in my UR summary:

"+ Points transferred from other product -2,865"

AKA I earned negative points on last statement. Didn't transfer, didn't redeem. They better not have retroactively removed 10+10 earnings from my account. I just called and they had no idea why that happened. I'll reply when I hear back. Anyone else have this?