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Old Mar 3, 2016, 7:59 am
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zrs70
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Purchase protection question: Chase maintains that a fine pen is a "consumable"

Under Chase's purchase protection benefit, they will replace certain items that are stolen (or even lost) within 120 days of purchase.

I bought a montblanc pen in durpty free, and it went missing within 24 hours. Not happy with self. But it seems to fall under purchase protection.

But Chase has warned that a pen is considered a "consumable" - and therefore it doesn't fall under the plan.

I asked for their definition of consumable. They shared that any item which is easily replaceable (because it is used -like an ink cartridge) is a consumAble.

Now, this sounds more like a Bic pen would be under the category than a fine writing instrument.

Do others have insights?
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