Old Mar 2, 16, 2:35 pm
  #61  
Peter72
 
Join Date: Feb 2013
Location: Brussels, Belgium
Programs: Intercontinental Plat RA / Club Carlson Gold / SPG Gold / A Club Plat /
Posts: 23
Intercontinental Estoril, Portugal

Intercontinental Estoril, Portugal

What is your Priority Club status?

Spire Elite Royal Ambassador


Were you (or for multi-stayers are you generally) happy with the hotel/stay ?

First stay at this property. Mixed feeling. Nice but they have to work out some kinks

Which room did you book and which upgrade did you receive?

Booked Superior King Room, upgraded to a 2nd floor Club Room with Club acces


How are the rooms?

Nicely decorated room with comfortable bed, seating area, desk and private terrace with ocean view
Elegant bathroom with bathtube and separate shower

How is the exec. lounge?

Small and unstaffed lounge on the 3th floor with nice terrace
Great breakfast and evening champagne, but limited choice of evening canapés and spirits
No computer/printer


What was your welcome gift?

Welcome drink at check in
Cake (partner’s birthday)



Did you receive fruit in the room?

Yes, a huge fruit basket



What was good and what was bad?

Good

•Location : convenient, next to train station (easy access to Lisbon) with Cascais and Estoril on walking distance
•Accommodation : new contemporary designed rooms with private terrace and ocean view
•Facilities : beautiful spa (small indoor pool, sauna & steam bath), outdoor pool, nice restaurant
•Staff : very friendly, especially bell boys, housekeeping, spa & restaurant staff

Bad

•Check In : no RA status recognition , room key issues (key activated for one night only without club access), no quiet room allocation (room with connecting doors & in front of elevators).

•Newspaper : some issues (late delivery , in room delivery without knocking on the door before entering).

•Minibar : one free minibar with softdrinks only, you have to order daily your replenishment and wine/spirits

•Upgrade : no guaranteed suite upgrade for RA with club room booking (hotel has only 2 suites so all depends on availability at check-in)

Value for $ or Priority Club Points? Would you return?
I feel comfortable returning to the IC Estoril and hope they’ll work out the kinks

Last edited by FLYGVA; Mar 5, 16 at 4:49 am Reason: adding name of property to post instead of title only
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