I really struggle with this hotel. I love Montreal, the location of the HR is great (especially if you will use the metro), and I always need another stay to make Diamond again. However, the rooms are not aging well (they are in desperate need of a major room renovation and have been for quite a while), the FD service has never been particularly friendly or helpful to this Diamond, and restaurant breakfast quality has been going downhill over the past few years.
Come on Hyatt, help me spend more money at the HR Montreal - I really want to.