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Old Feb 25, 2016, 7:56 am
  #69  
trouble747
 
Join Date: Jul 2014
Location: Austin, TX
Posts: 1,012
Originally Posted by trouble747
Anyone have experience with amex doing adjustments for delays in charges posting that push the charge out past the end date of offer? Jet did this to me twice.

*edit*

I contacted amex via chat. The chat rep said I should wait a few days for the credit to appear, and contact them again if it doesn't. I doubt that it will; although I received both the email and text when the offer was triggered, Jet.com then processed the charge for each purchased item separately, and on two cards it did not process the charge on an item until a few days later, after the end of the offer period (both show the offer as "expired" now).
I ultimately had to have them manually add the credits here.
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