FlyerTalk Forums - View Single Post - Baggage / luggage delivery delay, accuracy, issues
Old Feb 21, 2016, 10:46 am
  #5  
GNRMatt
 
Join Date: Jan 2011
Location: Philadelphia, PA
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Originally Posted by ThreeJulietTango
From what I understand, one of the main issues isn't the system itself, but rather TSA's inability (or unwillingness?) to staff enough baggage screeners for the amount of bags going through the system, which causes backups.
I call BS on this. Alaska has a 20-minute guarantee that I've never seen them miss and they deal with TSA the same way as AA. AA simply put just has a terrible baggage system. Whether it is because of the personnel or the system or both, I don't know (my guess is more on the personnel side based on things I've seen), but to blame TSA is just a cop out.
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