Originally Posted by
stimpy
There exists 2 factor auth that has zero financial or resource burden on the user. ....
However when it comes to UAL IT costs, it's clear they chose the cheapest option to make it look like they care about security.
While in no way defending UA IT, 2 factor authentication's adoption rate has been extremely low because the public feels it is too much of a bother. In fact presently no one I do business with uses 2 factor authentication for anything except a few which use it for password changes, none for normal access. UA is far from alone in lack of this.
However, let's not get into a long drawn out discussion 2 factor authentication -- let's focus on UA related issues.