FlyerTalk Forums - View Single Post - UA initiates Account Security Update (Security Q&A authentication added 2016)
Old Feb 17, 2016, 6:15 pm
  #198  
bmwe92fan
 
Join Date: Nov 2013
Location: NYC / TYO / Up in the Air
Programs: UA 1k (12 year fallen GS) 1.7MM, AA 2.1MM, EK, BA, SQ, CX, Marriot LT, Accor P
Posts: 6,274
Originally Posted by glx
Sorry, but I disagree that an airline wants 2-factor authentication.

Lots of people travel internationally. Many land and don't have access to cell service but do have access to wifi. You're creating a potentially stranding burden on some people.
I think you missed the point - it costs real money to authenticate this way - for both UA and the end user without any guarantee they will receive - as you correctly point out....
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