Old Feb 16, 16, 6:20 pm
Join Date: Jan 2011
Posts: 143
We couldn't display trip details

I purchased tickets on AA.com to SIN (DFW-HKG on AA, HKG-SIN on Cathay Pacific), but I cannot pull up the trip details online.

I get this: (I've blanked out the Record locator).

I contacted reservations who claim they can see the itinerary just fine, and then transferred me to web support, who were clueless and said something must have changed with my itinerary and transferred me to reservatsion

If I try to "Email trip" I get a blank email. Reservations promised to send me an email and nothing arrived.

It's been like this since I booked the ticket so it's not some temporary error.

Anybody have any experience with this? I'd really like to get this fixed by thursday so I can get some good seats

Last edited by JDiver; Feb 16, 16 at 9:58 pm Reason: Restore original post title
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