Old Feb 16, 16, 7:07 pm
Join Date: Dec 2009
Location: Shreveport (SHV)
Programs: AA EXP, IHG PLT, Hilton Gold, Amtrak, WN
Posts: 2,544
It's usually something that reservations can fix. Sounds like you may have spoken to someone unaware of how to fix it.

I'd try sending AA a direct message on Twitter. They can probably fix it, and it's a nice alternative to calling in during IRROPS galore.
brewdog11 is offline