FlyerTalk Forums - View Single Post - Hyatt Regency Tysons Corner Center REVIEW - MASTER THREAD
Old Feb 14, 2016, 8:24 am
  #40  
Bennoch
 
Join Date: May 2014
Location: Washington, D.C.
Programs: BA, UA, AA Platinum, SPG Gold, Hyatt Diamond
Posts: 29
Nice Suite, some kinks to work out

We came for a family "staycation" using a Diamond Suite Upgrade. We stayed in an ADA compliant suite (I think it was a Vast Suite?) The suite was very large ~ 725 sq ft. It had a king bed in a separate bedroom, huge en suite bathroom with double sinks, separate room for toilet, huge walk in shower with bathtub, half bath off the living room which had a dining table that seats 6-8 + a large couch with coffee table and chairs). Overall, we were really impressed with the room both in terms of size and what it contained. We were a bit disappointed with the cleanliness which may have just been due to the person we got, not a hotel-wide issue. There were some spots on the floor (toothpaste or wax, that we easily removed ourselves but shouldn't have to!), some hair behind the bathroom sinks, etc. generally just not 100% spotless, which was disappointing especially given how nice the room was.

The Regency Club was very nice but the staff were overwhelmed at breakfast. There is not a visible place for people to bus their own dishes so as a result many people left their dishes on the tables. The club staff were running around trying to keep the food and drinks stocked and couldn't simultaneously also bus tables which meant a handful of tables had dirty dishes on them for quite some time. The breakfast was very good (fresh fruit, yogurt, cereal, bagels, oatmeal, cheeses, meats, pastries etc.).

Our kids loved the pool but we missed not having a hot tub. Proximity to the mall is great if you're interested in that (it wasn't a draw for us).

We would definitely stay again but would hope that the hotel could find it groove with the lounge and room cleaning.
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