FlyerTalk Forums - View Single Post - UA initiates Account Security Update (Security Q&A authentication added 2016)
Thread: UA initiates Account Security Update (Security Q&A authentication added 2016)
View Single Post
Old Feb 13, 2016, 9:31 pm
  #139  
raehl311
 
Join Date: Jan 2008
Location: EAU
Programs: UA 1K, CO Plat, NW Plat, Marriott Premiere Plat, SPG Plat, Priority Gold, Hilton Gold
Posts: 4,712
Originally Posted by jsk1973
This is probably the busiest travel site on the internet and the thread is only four pages long, which suggests the problem is mostly isolated to a small percentage of users.
The accounts getting locked up is probably a small percentage of users, but the poor design is a problem for everyone.

There isn't a bigger blowback on it because your average user has no idea how bad the design is anymore than they understood that being able to log in with a 4-digit PIN is bad.


If a nefarious party gets a list of FF#'s and names, they could cause a LOT of problems for United.
raehl311 is offline  
Reply