Originally Posted by Michael D

Logged in yesterday, completed the security update, and logged in and out a few times. Today couldn't log in on app. Answered security questions and changed password to the same password I set it to yesterday. Later logged in on website and each time I attempted to login the fields were cleared with no message of wrong username/password. Tried repeatedly. Got phone and tried to login. Account locked. Called United and had unlocked. Logged in on phone fine. Went back to website. Same problem. Agent said they were having a lot of calls while people adapted. Omg