Originally Posted by
voodoogirl
I don't suppose tickets both through the Thank You portal count? I would prefer to keep two tickets on the same PNR but if I have to purchase one separately I will.
I think that people may have had issues in the past, but if you see my above post, I have spoken to citi and they say that the reimbursement should post automatically even though it is coded as "travel agency" instead of "airline". They went on further to say that if it didn't automatically go through that I would only need to call them and they could manually initiate the reimbursement. My statement closed on Monday and I haven't seen the reimbursement yet, but I will update when I see it!