FlyerTalk Forums - View Single Post - Please post your Royal Ambassador experiences (Archive Thread 2016)
Old Feb 9, 2016, 6:28 am
  #45  
scubaccr
 
Join Date: Sep 2012
Location: Amsterdam, Asia, UK
Programs: IHG RA (Spire), HH Diamond, MR Platinum, SQ Gold, KLM Gold, BAEC Gold
Posts: 5,072
Ic hanoi westlake

IC HANOI WESTLAKE

Were you (or for multi-stayers are you generally) happy with the hotel/stay?
Kind of. Nothing wrong with hotel or RA bennies, but I had to book a Club Room for 2nights, as lower room types all sold which is apparently unusual here.
Clubroom Circa $230++ versus Superior us$100++, and I'd heard this IC treats RAs well with club always and a nice upgrade. That said (ignoring Residential unit rooms) a lovely double upgrade , Club -> Lotus Suite -> Westlake Suite

Which room did you book and which upgrade did you receive?
BOOKED - Clubroom
Upgraded = Grand Westlake Suite over Lake (their best possible over water version of this suite)

How are the rooms?
o Upper Floor (of 2) Right Hand Room over water
BEDROOM
Reasonable size bedroom,
Usual comfy bed and pillows
Desk, 40" tv, minibar unit (fridge not autobar)
Bathroom with bath and separate walkin shower
desk, chair,
balcony side of room with chair+table set

LIVING ROOM
Very large
Round dining table and 4chairs
Large 3seater sofa, 2 arcmchairs and rectangular 'coffee' table
TV unit
Balcony side view (but as from ubnit can view forwards too)

How is the exec. lounge?
Nice and roomy, well furnished
Nice breakfast although Lounge allows restaurant b/f too
Nice mid afternoon offering
Nice evening drinks, including cocktails and sparkling wine

Did you receive a welcome gift?
Yes, 8x10" painted framed card

How was the minibar?
Water, Sodas, 4beers

What was good and what was bad?

-Good
+ Hotel picked out their best view Grand Westlake Suite as my upgrade
+ lovely quiet room
+ golf buggy to from room with my luggage on arrival+departure
+ two nice restaurants, i)Italian ii)vietnamese pus the b/f cafe restaurant
+ Just 30mins taxi from airport
+ All staff, Amb Checkin, Lounge, both restaurants and breakfast cafe restaurant

-Bad
- Nothing what so ever

Value for $ or Priority Club Points?
For the Grand Westlake Suite suite room 's lake view is worth extra, only if weather is nice. January is cool and very foggy which spoilt the view

Would you return?[/QUOTE]
Definitely.

I tried both IC and Hilton Hanoi Opera Friday night during Hanoi trip). IC won hands down for me

Last edited by scubaccr; Feb 9, 2016 at 6:29 am Reason: add tite
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