FlyerTalk Forums - View Single Post - New IHG Best Rate Guarantee - Discussion & Feedback from January 2016
Old Feb 8, 2016, 3:51 pm
  #132  
ChocolateFactory
 
Join Date: Aug 2015
Location: DXB
Programs: Marriott Titanium Elite, Hyatt Globalist, Hilton Diamond, BA Silver, A3 Gold, Sixt Diamond
Posts: 2,811
I think I have found a candidate for a best rate claim, but before I book, I would like to know if there are any pitfalls.
Maybe one of you guys can help?

I first made a refundable booking and sent in a best rate claim for a refundable rate at another website (the cancellation policy was slightly differed, but I thought it was worth a shot).
The claim was denied because I could have booked a non-refundable rate.

So now I cancelled the refundable rate, but I'm hesitating to book a non-refundable rate, as long as I don't know that it's likely they will accept the claim.

Here are the details:

Rate type: Non-refundable ("Advance Saver Rate")
Room type: (same)
Breakfast included: No
No. of adults: 2
No. of nights: 1
Immediate confirmation: Yes
IHG rate: 320 GBP (hotel currency)
3rd party rate: 315.25 GBP

Do you see anything they could use as an excuse for denying my claim?
If not, I would book it.
Thanks.
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