FlyerTalk Forums - View Single Post - Citi AA Platinum, Gold and Business cards.
Old Feb 8, 2016, 11:38 am
  #641  
Happy
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Join Date: Jul 2003
Location: Florida
Posts: 29,760
Originally Posted by MaxVO
Is the conversion considered a closure of the original account for the purposes of the 18-month rule?
If you are talking about converting an AA card to something else... and NOT the W to WE conversion (the main topic of this thread)...

My understanding a product conversion is considered a closure of the original account.

When we converted a TYP account to the Cash Back, the rep informed us there were some 3K TYPs will expire in 30? days after the account "closed", even though account number does not change and the account history remains the same (from 2007), and the conversion was INSTANT - we saw the card changed to Cash Back image online while still on the phone with the rep.

Based on that exp, I believe a product conversion is treated as account closure for the existing card.
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