Originally Posted by
Flexible preferences
Perhaps, reading between the lines, you were a little disappointed that your wife wasn't given a future upgrade?
And how much would that cost them?
I'm sure that it didn't completely ruin the first First experience (especially on a honeymoon) but even so it must have put a bit of a dampers on it.
Without knowing what was in the letter it's hard to know if it was really worth the effort or not, but obviously it's come across as they've just gone through the motions. What a shame.