Originally Posted by dobosininja

I purchased 3 sim cards from eBay and I am confused about what I need to add the £20 unlimited plan. When I login to my account I get this message when I try to look at my balance or click on the add-on section

There is a problem:
Sorry, this service is currently unavailable. Please try again later.

I am still in the states right now and we are traveling on Sunday and arriving in France first before traveling to the UK.

Do I need to insert the sim card here in the states and turn off wifi to add a topup voucher then convert it to the addon?