Originally Posted by
siliconflyer
I have stayed here several times and GH DFW is far from it. Diamond check in is instead used by AA and I had to wait 30 minutes to check in. Also their service in the restaurant is sub par.
I don't doubt that you have had service failures
They need to be reported
Diamond recognition is a separate topic from your individual concerns IMHO
If you have service issues you should address them in the individual property thread and or report it to Hyatt Guest Relations