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Thread: Original Routing Credit (ORC) After Involuntary Re-Routing/Re-Booking (Archive)
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Old Jan 31, 2016, 6:50 am
  #8  
bmwe92fan
 
Join Date: Nov 2013
Location: NYC / TYO / Up in the Air
Programs: UA GS 1.7MM, AA 2.1MM, EK, BA, SQ, CX, Marriot LT, Accor P
Posts: 6,313
Originally Posted by alexperi
Data point: 1K, got rerouted on a non-Star Alliance carrier during the recent storm. Sent an email to 1K Voice, got a very swift reply saying that after 5 days I would see the ORC, and lo and behold, that is what happened.

This was an excellent interaction. Thanks, United!
Wish this was consistent - I've been waiting 10 days and nothing - in spite of repeated emails to GS and MP service center....
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