The new system in great, applied, paid using lloyds Avios card without any problems, visa issued within 24 hours.
On arrival at Delhi proceed to the eVisa counters where there were no queues biometrics taken within a few minutes, the normal passport channels were a zoo.
First time I have used it and was very impressed.
Not sure of the procedure at Mumbai but should imagine it is now similar to when the eVisa was first introduced.